Pioneer Family Pools
4.1/5
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Location
1160 Rymal Rd E, Hamilton, ON L8W 3N7
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Ratings & Reviews - Pioneer Family Pools

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4.1/5
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    Erindale88
    By

    Bought Pool from Pioneer 4 yrs ago-nothing but trouble.The equipment they provide in their "package" is CHEAP; the auto-cleaner left holes in the liner after 1 MTH to the Salt system being under-rated for our water volume & so its failed. Call the manufacturer to find out our model isn't recommended for our size & we must have taken care of it to get anything over 1-2 YEARS. Called our Sales Rep, he STILL says it's the ONLY/CORRECT system & he's just an employee...NO HELP from a $12000.00 SALE

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    AInfanti
    By

    Ordered patio furniture in but the information in the warehouse was incorrect so it did not come in and there was none left. Staff called around and located the furniture I needed and then delivered it to my home at no charge for the inconvenience. Very happy with the service.

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    Sammijo
    By

    We had Pioneer install our inground pool last summer and couldnt be happier. Chris S is amazing to work with. He was in top of eveything and ensures that his clients are beyond satisfied. All of the crews and staff (installers, electrician, gas, maintence, store staff etc) were equally as impressive to work with. We couldnt be happier with our desision to use pioneer for our "Puerto Backyarda"! If you are looking to have a pool installer we HIGHLY reccomend Pioneer!!!

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    RobertL793037
    By

    Ingorund Pool

    Pioneer pools is a great company to work with. We installed an inground pool with them and are very happy with the work they did. The staff are very friendly and courteous answering all of our questions along the way.

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    carrie1971
    By

    It was a very pleasant experience dealing with Chris S and Pioneer Pools. Chris explained everything in great detail and answered all our questions and concerns. We booked our installation months in advance and we were not disappointed. The crew showed up on our requested day and the install was completed in one day as promised. Chris S was always quick to respond to any calls or emails we placed. We will for sure be referring Pioneer Pools to our friends and family.

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