service was great. My husband and I dined at Kelsey's in Brantford on Saturday night to celebrate Valentine's day. We both had the steak, and I can honestly say, it was the toughest steak we have ever had. Could barely cut it. Very disappointing.
regular customer for 3 years.
Their new servers are terrible!
We order the same meal same drink- every time
We've got several different totals each time.. Lately Why is that?
We were also given buy 5 get the 6th free coupon.( for 3 years) And have used them continuously.
Today we were told we didnt order the right meal( we order the same) then told its expired.. Funny it was stamped 2 weeks
Not sure how I feel about the new staff- not fast, efficient and outgoing.
Kelsey's has great food, great prices and great servers! On top of that you get free apps when u fill out a survey and on Mondays and Tuesdays! can't say enough good things about it
Kelsey’s is one of my favourite restaurants in Brantford. My boyfriend and I go very often. We also go a bunch of times with friends to enjoy good food and or drinks and a fun time.
The food tastes amazing and it does not take forever to come out. The staff is super friendly and quick to assist as well!
Since recently they have I believe 16 new items on their menu. My favourite appetizer is the 7-layer dip and I love the fajitas for my main course. They have a variety of amazing desserts and drinks as well. We don’t often order dessert because we are too full so then their dessert drinks are a good choice.
They have a great variety of foods. For your main course you can get meat, veggies and potatoes or fish and rice, or fajitas, burgers, wings, ribs, you name it.
If I do not go for food it’s a great place to hang out at the bar and just have some drinks and a fun time.
They are a fairly sized restaurant and it’s always busy which is self-explanatory to me.
So if you are trying to see which restaurant sounds good to try out, definitely check out Kelsey’s! You won’t be disappointed.
Pleased to see improved attention to detail by new manager. Having read previous review was a little cautious about going here; however, pleasant experience. Both server and manager checked on customer satisfaction.....thanks. Will come here again.
I agree with the previous review that lately the...
I agree with the previous review that lately the kelsey's food and service has gone extremely down hill. But I don't believe this to be a problem with the servers, I think this comes down to a management problem. I have been eating my meal and have overheard their management literally screaming at the staff. I think this is absoulutely distastful and disgusting. If there is a reason I do not go back to this resturant, it is because of the way things are run over there. Msg to all servers!!!! Some of you deserve to work at a much more appreciative resturants.........
Kelsey's always has good food, but lately this location is really going downhill. The service is slow and the other day (I am sad to say) my fries arrived limp & barely warm.
I won't give up on Kelsey's since their wings are so good :) But I am hesitant to keep returning to this location when the service keeps slipping. Sorry.
The food was delicious.. the server Kristen. TOTALLY UNPROFESSIONAL. Yelling things at other customers, and slamming our plates down. If you don't like your job QUIT
the best serice and food that we have had in a restaraunt on a long time.........everyone very friendly and the service was fast we entered Kelseys at 5pm and we were out at 5:52 pm........awesome.........the salad was so fresh it was the best ever!!!!!!!
Service was SLOW (not busy either) Food was not...
Service was SLOW (not busy either) Food was not hot enough, taste was poor. Took forever to get refills. Was given bill before we could order dessert. Plain Awful!!!!
Absolutley great food! I work there and we recieve a staff meal once a day and I never once got tired of the food. The shrimp alfredo was definatley a favorite as well as the JD BBQ burger and the Fish & Chips.
great restaurant, tons of variety, great service...
great restaurant, tons of variety, great service, very impressed with how well, my all time favourite restaurant is doing! i dont know what the first entry guy is talking about. Go to this restaurant, great food, great prices, good meal,it was worth the wait for a elsey's in brantford
