UPS, or United Parcel Service Inc., is a global company with one of the most recognized and admired brands in the world. As the largest express carrier and package delivery company in the world, we are also a leading provider of specialized transportation, logistics, capital, and e-commerce services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.more...See more text
Was supposed to have a guaranteed delivery by Tuesday which is what was paid for. They now say it’s going to be Friday at the earliest. Terrible customer service
Terrible Customer support. I was told a supervisor would call in 30 minutes...3 hours later, still no call. Then a supervisor tried to contact her manager, and hours later, still no answer. Very disappointing.
Absolutely horrendous. If you ship expedited/overnight be prepared for delays. They are completely incompetent. Dozens of reps, multiple supervisors, and one manager later and UPS still has no clue where my package is or why it hasnt been delivered. I have lost 3 half-days of work to be home for scheduled deliveries. They tell me it will go out next business day and it does not. If you have any desire for packages to be delivered DO NOT USE UPS. They do not care and will not correct problems.
Their service is the worst! They have been holding our motor in Richmond for eight days with no contact from them and we need this motor for an urgent repair. We have had trouble with this company before and their service sucks!!! Use anyone but UPS. Snail mail is way better.
