If you are looking for a mechanic you can trust, Zoom Auto is the place for you. We have generational customers that keep coming back. Zoom Auto will fix your vehicle right the first time. Need an Out-of-Province Inspection? Bring your vehicle to Zoom Auto. To find the perfect new or used part for your vehicle, come to Zoom Auto Service in Edmonton. We offer wholesale prices on all parts, and our experienced staff is committed to helping you find everything you need. Call us today for more information, and stop by our store to fine new and used car parts.more...See more text
A week or so I submitted a review of Zoom Auto Services that was totally out of order! This business is outstanding as I have been using their services for a number of years and had no problem. I believe that lack of communication between Tony and myself caused this issue! Therefore I urge potential clients to use their services knowing that they will get exceptional value for their money!
I brought my car in for winterizing, and they did an okay job, but about a month later I noticed my block heater cord hanging from my engine. I knew they had left it, because I never opened the hood at all after they worked on my car, and I always tuck my cord very securely around my battery. When I called an asked them to fix it, not for free but at a discount, they told me that "my claim was ridiculous and their technicians wouldn't do that". Well, Zoom Auto Service, PEOPLE MAKE MISTAKES! if you can't admit to that, then stop running a business. Part of running a business is admitting to mistakes, and fixing them to keep your customers happy. Zoom obviously can't do this, and for that, my experience was ruined. If you want something messed up and not covered under warranty, go to Zoom!
We received multiple phone calls from you and we have been asked you to just drop off your vehicle each times. After a continuous multiples phone calls from you every second days we asked you to just drop of the vehicle and we will fix it for you at no cost. For some reason, you didn't come and couple days later we received multiple phone calls from you again. All we asked is 20mins to change the plug for you not hours of phone calls for months. Hope you understand we couldn't do anything on the phone. We need the vehicle to get it fix.
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