We welcome you to experience Toyota Northwest Edmonton, the city’s newest and biggest Toyota dealership. Built for you, the customer, we strive to provide an experience like no other. Our friendly product advisors will be with you every step of the way, from the first test drive and long after you’ve left with your new keys, because here, the experience doesn’t end when you purchase your vehicle. We have a three-lane service drive through so you’re never left out in the cold and dozens of service bays, which means we can help you get back on the road quickly and efficiently. We invite you to visit the café while you wait, with plenty of comfortable seating, complimentary coffee and a delicious menu, and browse our customs department for some sweet swag. Come and visit our showroom and see why bigger is better. Toyota Northwest Edmonton, your Toyota Superstore. On the corner of 137th Avenue and St. Albert Trail. more...See more text
Very clean shop and service department was very friendly. Took my Tacoma in for service and was prepared to wait the whole day however they were able to get it in right away. Jeeva was my service advisor and he was very helpful when I dropped it off. When I came to pick it up Angela helped close my paperwork and explained the full inspection. Will definitely be coming back!!
Thanks for the incredible vehicle buying experience - could not be happier with the level of customer service and overall atmosphere. And to boot, I love my new 6 speed Corolla hatchback! I will definitely be back, and will recommend Toyota Northwest Edmonton to friends and family!
AWFUL SERVICE... RIDICULOUSLY SLOW... OPERATIONS..
Boss should be Ashamed if you can't do jobs on time..
1Star ... out of 10 Stars
Bad Bad Service ?????
Very disappointed my Appointment was 10:30a.m.
My Car was sitting outside till almost 2:00 p.m.
???
Think twice before you make appointment at this location...
Hi there, we're sorry to hear about your experience and the time to respond to this. We're under new management and following-up on past issues. If there's anything we can do to make this wrong right we'd love to hear from you. You can reach management directly at 780-478-8300. Regards, Management Team Toyota Northwest Edmonton
By SteveP496776
June 2, 2016
i had an amazing time purchasing my new custom dream ride. i called in the dealer to inquire the day before on stock and chris said there were some options and i set a 10:00 am test drive. right away Mike was there for me and we swiftly went for a test drive. From start to finish mike was amazing and gave me 100% what i needed to get the vehicle i dreamed of. deep in finance was a super great guy to deal with and kept me entertained during my approval process . when it came time to head out the
The "after" service is horrible. When we purchased the extra care package, we were told we had until the end of the extra time we purchased to use the oil changes with the ecp. Later on, Kingsway Toyota tried to change the terms and revoke unused oil changes. Our friends also indicated that when they needed a single tire replaced, Kingsway Toyota said they could only order 4 and they would have to buy all 4.
Hi there, we're sorry to hear about your experience and the time to respond to this. We're under new management and following-up on past issues. If there's anything we can do to make this wrong right we'd love to hear from you. You can reach management directly at 780-478-8300. Regards, Management Team Toyota Northwest Edmonton
