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Worst customer service I’ve ever received. They answer the phone with, hello. And that’s it. You have to ask if this is Fancy Doors. They have the market cornered so I guess customer service doesn’t matter.
Worst. Service. Ever.
Very unprofessional company ! Not recommended
Horrible Customer Service! They were supposed to come out Wednesday to fix my new door so I took the day off work for them not to show up and not answer or return any of my calls, finally got ahold of someone for them to say Friday they will be out again took the day off and no one showed called and said this is completely unacceptable and that not once has anyone apologized for not showing up for the manager to say I’m not going to apologize we have done nothing wrong??? WHAT???
Damaged doors, wrong swing poor quality control and follow up.
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