Front desk person had mask completely under her chin and with exposed nose and mouth proceeded to engage in long unnecessary social commentary. I’m immune compromised with many risk factors . I felt unsafe.
Amazing front staff, my family doctor there has provided me the best care that I’ve had and helped me immensely. The wait time is a bit longer but they are a busy clinic with walk-in patients and appointments. 10/10 service for how busy they are!
I was 2 hours late for an appointment as a result of my own mistake. They could/should have had me reschedule.
I found the staff gracious, kind and determined to make something work out without making me embarrassed of my mistake.
My doctor fit me in and exhibited the same kind and generous attitude, which I did not deserve.
Thank you to staff and doctors of Willowgrove.
James
Absolutely the worst clinic ever. Scheduling an appointment results in a 3 month wait. Once there for the appointment, the wait time is easily 2 plus hours. It really is a horrible clinic with no accountability for such brutal wait times. Being lied to about wait times on maybe one occassion can be forgiven, but this has been my experience for the past 4 visits to this place.