We are a true multi-channel virtual agent solution, with customers deploying our EVA solution simultaneously across multiple customer engagement touch points including: the web, social, mobile and agent channels. We are a next generation self-service software that automates the process of delivering answers to customer questions posed across a variety of interaction channels. IntelliResponse technology also acts as a 24×7 online research agent, delivering real-time, actionable voice of the customer insights to our clients. more... See more text