GH Johnson's Trading Company
3.8/5
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  • furniture stores,
Location
950 Dupont St, Toronto, ON M6H 1Z2
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Ratings & Reviews - GH Johnson's Trading Company

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3.8/5
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    ChristopherD857274
    By

    Terrible Customer Service / Defective Sofa

    Terrible customer service post-purchase. We have had several issues arise with the sofa that we purchased from them despite being told that "they stand by their product". Not entirely sure in what sense this was meant as they have done nothing. We were told one thing, and they have done another (nothing).

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    Sahil22
    By

    Staff was really ...

    Staff was really helpful and friendly, helped us get the right table. Thanks you guys, keep it up!

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    JennyJodaylyna
    By

    They are very good in their job

    They are very good in their job and gave my wardrobe a completely different look.

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    frankies1
    By

    Bad Experience - Nightmare

    We just had a terrible experience here, I wish we had check all the HORRIBLE reviews that there are online about this disgraceful place before even go there. We bought 3 months ago a dining room table (2000$) that was a unique floor model and we specifically bought this one due to the stripes and the colors of the table top. The seeling person said was going to put away the table for us and while we where there she did put a note on it that is was sold, but unfortunately for us she obviously removed the note and SOLD the piece TO SOMEBODY ELSE, even though we had paid for it already. We paid the full amount in cash and a 75$ delivery fee, which really they should have paid has for all the problems that this delivery causes us we the 2 totally incompetent guys who DELIVERED THE TABLE WE DIDN'T BUY, but why? We called the office and the OWNER told us that he was going to make another table top if we didn't like the one we bought. So he admit that they sold our unique piece to somebody else not even apologizing. Thank God we had took pictures right at the store so we sent them the two different table tops. The table bottom was the same, but obviously not the same one we saw at the store since he had a different leg... Anyway I'm still so upset with them that I can't even write anymore, the thing that we are gonna do now is go get our money back and go buy somewhere else another table, after we bough the other furniture in according to that one, so we are going to speak to our lawyer about that for ALL THE INCONVINIENCES that this caused us. Our experience at G.H. J ohnson's WAS TERRIBLE I WISH WE NEVER WENT THERE.

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    anonpjyp
    By

    Unique Buying Furniture Experience

    I love going to the store (old warehouse converted) and walking around to see the latest furniture pieces, even if I am not buying for myself or my clients. I have been buying here since the company started! As a decorator, I am always looking for furniture that makes my client's space look unique and special. The service is fantastic and the reps go that extra mile to help me find what I am looking for. Overall: I love the whole unique buying experience!!! Pamela

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    DyslexicsUntied
    By

    Have been back multiple times

    This place has great furniture and a huge showroom. Most of their stuff is modern and stylish. They have HUNDREDS of fabrics to choose from and their selection is very good. Helpful staff are friendly. Have bought from here a few times, and considering the selection and price, I'll probably go back a few more times. PS: The salespeople are NOT on commission!

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