Mascarin Collision Centre is a full service automotive collision repair facility located in Thunder Bay, dedicated to superior customer service and quality workmanship.At Mascarin Collision Centre, we do more than just collision repair; we also provide glass replacement, detailing services, paintless dent repair (PDR) and various mechanical services. We are truly an Auto Care Centre that is committed to our customers, our employees, our community and the environment. Featuring state-of-the-art equipment and the best in collision services, Mascarin Collision Centre can ensure your vehicle is repaired to pre-accident condition.more...See more text
They took 3 attempts to paint a bumper correctly, and failed to install parking sensors correctly all 3 times. They were happy to send my vehicle out the door with pieces missing from a brand new bumper cover and areas without any paint initially. Poor communication, owner seemed more concerned with telling me about how he wasn't making money on the repair than listening to my concerns with the work completed.
My insurance eventually allowed me to use another shop to complete the work.
The staff at Mascarins Collision Centre are exceptional. I am very pleased with the work done on my car and would not hesitate to take my car there again and recommend them to my friends!
The staff is excellent. Easy to deal with. The work on my car was perfect and cost came in lower than the estimated price. They gave me a completion date and it was right on the date. The paint covering the body repair was blended in to match the original paint. Can't tell where the new paint ends and old paint starts. Plus they extreme cleaned the inside of the car to make sure that no shop dust was left in the interior. Very nice job all the away around. Will definitely use them again.
