East Side Mario's
3.6/5
Opening at 11:00 am
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Details
Information
Reviews
Location

Cuisine type

  • Italian,
  • American Cuisine,

Dishes

  • Hamburger,

Features

  • Take-out,

Atmosphere

  • Casual,

Languages Spoken

  • English,
Location
1337 London Rd, Sarnia, ON N7S 1P6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - East Side Mario's

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3.6/5
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Restaurantica12
By

Manager welcomed us on arrival and seated us, a...

Manager welcomed us on arrival and seated us, a very friendly personable guy. Wait staff were friendly, efficient and made sure all our needs were met. My husband ordered a pasta meal that has not been on the menu for about two years and they were able to accommodate him. The restaurant was clean and bright with a good atmosphere, this a place to take the whole family - we will be back.

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

The service here is always terrible, the wait for...

The service here is always terrible, the wait for food is always long (even when its not busy) and make sure to ask your server if they have changed anything on the menu,on my last visit I ordered what I thought was my usual meal only to have something very different arrive, the reason for the confusion, they switched the name of my fav ** this was not listed on the menu anywhere** Noisey, rude staff and boring

Atmosphere: 4/5
Food: 3/5
Service: 1/5
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Restaurantica12
By

Waited 20 min longer than they told us it would...

Waited 20 min longer than they told us it would be. Given utensils w/ fried on green stuff... Extremely hard to flag down our waitress who looked like she was serving too many tables. Not an enjoyable evening based on the really bad service.

Atmosphere: 4/5
Food: 3/5
Service: 1/5
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Restaurantica12
By

Prices have been raised soooo much and the food...

Prices have been raised soooo much and the food quality is not consistent. Staff are downright rude, even to the kids, who were very well behaved. Even told by the manager that the soup that came with my meal could not be given to my 9 year old son! What does it matter who eats it. I didn't want it and he did. Won't go back.

Atmosphere: 4/5
Food: 3/5
Service: 1/5
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Restaurantica12
By

Um, ok. If this is a real ESM server than I...

Um, ok. If this is a real ESM server than I definitely will not be returning to the Sarnia restaurant. The food is ok. Its the service. My partner and I walked in and it was really quiet in the restaurant. Two servers that had been working there for at least a year now were arguing over who had to serve us. No one wanted to. Finally we had a really nice girl take our order and told us some guy would be taking over for her. Well, we had her our whole visit. The male server was busy staking chairs and sweeping under our feet while we were eating. And his singing (like we weren't there) was driving us mad. It was very rude. The atmosphere wasn't very welcoming. I don't mind noisy busy...but not noisy abnoxious servers, no thanks! Too bad because I have had really nice servers in the past. Unfortunately, I will not risk going back and having a bad experience....I don't want to waste 50.00 again on a bad time. (oh ya, that night our food was served to us a little too fast....like it was microwaved or something).

Atmosphere: 2/5
Food: 2/5
Service: 2/5
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