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These guys have the worst customer service you will ever find in any insurance company. Their quotes are inconsistent. And beware, if you work with them and you leave they deliberately add an accident on your record from a time that is very difficult to trace, making sure you get a higher quote elsewhere. We have all the documentation to prove what they did. Event agents at other insurance companies saw the inconsistencies and advised us to seek legal action against this company and the agent.
this insurance broker is terrible the dont know how to deal with customer and will mess up your status if you cancel they will leave a file on your account for canceling and when you require a letter of experience to aquire a different insurance they will give you the run around for days !
Absolutely terrible company with even worse representatives and brokers. My agent was Baljinder and he is as lazy as they come. I shouldve seen the warning signs. From the first month they were overcharging me. I was told the difference was because we are being charged 11 months instead of 12 so the extra month is divided among the others, now at the end of our term he stated we would not be receiving a refund. Overcharged me by over $400. Stay away from Baljinder and this company.
horrible service when I called my broker for simple questions he didn't even know the answer he always stated he would call me back but never did he would email back a month after when I didn't even need him they need to hire a lot better people would never recommend them to anyone as well shop around they don't save you money they cost you money I got a better deal going direct then through them
I had an opportunity to work with Randy Gill at Five star Insurance and had a very good experience. Randy reviewed my profile very carefully and in detail. He is very down to earth guy and know what he is doing. I feel very confident to recommend Randy to my family and friends for Insurance needs. Thanks for your service.
very good company excellent customer service .Mr. Aulakh was very friendly and professional.
i have saved over $700 .
I CANT Believe i was paying so much more to other company.i recommend to all my friends.
There staff is too busy because they have very good rates. They saved me over 1339 for auto and home insurance. There service was excellent.But I have to wait on phone for 5 minutes. I think it was worth to save that much money. I recommend this to everybody body.
Check yourself there rates they give free comparison with 15 major companies and find best rates.
Worst company ever, the broker never picks the phone, had an accident (not at fault) and i did everything from the scratch no help. Even the insurance company representative agreed with my view. just waiting for renewal date to change. Don't waste your time and money there are better options available. I asked to provide a letter of experience so that i can switch and show the other insurance company that i was not at fault in accident. Requested almost a month ago and still waiting for reply ca
It seems like a fake review. We tried to find the name of this client in our data base. It does not exist. We always take any service issues seriously. Client can always contact our service team at fivestarinsurance@ymail.com
By lisasmith
July 16, 2014
I called this com...
I called this company to compare my auto and home rates. I could not not believe that i was over paying almost $1139 to my previous company. Five star insurance saved me enough to go to my dream vacation. Thanks to five star. I will bring my business insurance to you as well on my next renewal.
