Delivering the highest degree of customer satisfaction through superior workmanship and service. Providing only clear and accurate estimates. Being professional and objective in all our evaluations, insisting only on proper repairs. Adhering to our written estimates and to those of insurance companies, and executing all repairs correctly the first time. Obtaining approval from customers and insurance companies prior to proceeding with any additional repair work not previously authorised. Using only the most suitable parts and materials, obtained from reputable suppliers. Offering and encouraging ongoing training for all our employees in order to ensure the highest level of workmanship and expertise.more...See more text
Craig Cantin began his journey at Poco Automotive back in 1993 in his grade 12 auto shop class. Back then, the shop was known in the community as Poco Auto Repair and had been around since 1976. “I just started tinkering. I bought an old pickup truck that I started to restore at my mom and dad's house. I think by the time I was 16 I had three cars,” Craig says. “I was always reading car magazines and stuff like that…. And then I took automotive class in grade 11 and 12, and did my work experience here at the shop. And pretty much after that I got an apprenticeship and got into the trade full-time.”
Craig and the shop’s original owner struck up a long-lasting friendship. As the years passed, he began to help his friend out with the heavy-duty projects. Their mentor-apprentice relationship developed into one of mutual respect between colleagues, and eventually Craig was ready to take over the repair shop. In August of 2011, he bought Poco Automotive with his wife and dedicated himself to upholding the tradition of service his dear friend had maintained over the years.
