Lynn Valley Optometry Shajani Altaz Dr

My wife had cataracts and was referred to a specialist. The concern was the eye drainage would plug. They did not tell us that it probably would be operation but insisted that she needed to replace her glasses. We trusted them and spent 5 or 600 for new glasses. That was in June and in August she had he cataracts done and we now had a pair of glasses we did not need any more. Thanks a lot. I have no plans in going back to them. What a waste.

Very poor customer service. They charged me over $700 for a pair of reading glasses. In a week, they called and sked me to take it back there due to mistake they made on the lenses. it was not easy to commute to Lynn Valley. New lenses came and they told it may take up to an hour to replace them. I took two hours off and went there around five, but they could not finish it by 6; So I had to take my glasses back as I needed them. I’m really upset with them and will never refer them to a friend.

My son had eye troubles. Went to Children's hospital and few other doctors. A friend recommended Dr. Shajani. He solved the problem. Especially if you have special needs you should come here. It is not cheap but when you leave you have an answer, the right glasses, or what you need. The people who are there actually give you customer service. Help you pick out really nice frames that suit your face.

Really unsatisfied with my experience with Lynn Valley Optometry. More like a dollar sign than a valued client. Felt totally pressured into my purchase, they tried to totally upsell (overcharge) me for a simple prescription, took a month to fulfill my order (and probably would've taken longer except that I called to find out what was taking so long), and I ended up with a mediocre pair of glasses whose arm screws constantly come loose and require tightening every several days.

Best Optometrist and Eyeglass Experience

I don’t usually write a review, but when you have an experience like I did, you want to tell anyone you can. I have struggled with my vision and my dyslexia for my whole life. From the moment I walked into Lynn Valley Optometry I felt that everyone really cared about me. They were warm and kind, the clinic is beautiful, and they even treated me to a nice coffee while I browsed around before my exam. Dr Shajani took time to really listen to me, and educate me about my eye health. The exam was thorough and informative. He showed me a picture of the back of my eye, and even discussed special exercises I could do with my eyes to benefit my dyslexia. He even found that my prescription for my lazy eye could be decreased to sharpen my vision at work. Amazing! Dr Shajani was friendly, didn’t rush me, and made the whole experience so enjoyable that I forgot it was an eye exam. After the health and vision testing, he took special care to explain products that would work for me, and boy was he ever right. The lenses in my new glasses give me such excellent vision, I don’t take them on and off like I did with my old progressives, which were top of the line when I bought them. The staff were so much fun, carefully considering different fits and looks, and examining me from all angles to make sure they were perfect. I bought two pairs, and the sunglasses are so clear they feel bright and sharp even though they cut all the glare. Thank you!